Product answers where the purchase happens
An AI widget on your product pages. It uses your product data to answer questions about fit, material, compatibility — right where the buying decision is made.
On the product page
The widget lives directly on your PDP. Customers get answers without leaving the page they are about to buy from.
Answers from your product data
Uses your product data — specs, descriptions, reviews — to give accurate, specific answers about every product.
Product enrichment
Even minimal product data becomes useful. The AI fills in gaps using general product knowledge to give complete answers.
Measurable impact
Track engagement, conversion lift, and what customers ask about. Data from real conversations, not surveys.
How it works
From question to answer in seconds
The shopping assistant sits on your product pages and uses your product data to answer questions instantly.
Customer asks
"Will this fit a 32-inch waist?"
AI reads product data
Size chart, fit type, materials, reviews — checked in milliseconds
Answer delivered
"Yes — size M fits 30-33 inches. This model runs true to size."
Result
Customer adds to cart with confidence
Product enrichment
Minimal specs, complete answers
Your product data does not need to be perfect. The AI turns short specs into detailed answers customers actually understand.
Your product data
Gore-Tex, 450g, synthetic upper
3 words. Minimal specs.
Customer gets
“This shoe uses a Gore-Tex membrane, making it fully waterproof and breathable. At 450g it is lightweight for a waterproof hiking shoe. The synthetic upper dries faster than leather after getting wet.”
Detailed, helpful, and accurate.
Customer insights
Learn what your customers actually want to know
Every conversation reveals what customers care about before they buy. Use this data to improve product descriptions, adjust inventory, and understand buying hesitations.
~4%
Add-to-cart lift
93%
Customer satisfaction
8%
Engagement rate
Based on data from active Truste customers.
Top questions this week
Is this true to size?
342 asksIs this waterproof?
218 asksWhat material is this?
187 asksWill this work with...?
134 asksFrequently asked questions
Common questions about the shopping assistant.
See what Truste can do for your store
Book a demo. We will show you both products with your own data.